Last updated: Feb 22, 2026

 

This Cookies Policy explains how The Pole Physio (“we,” “us,” or “our”) uses cookies and similar technologies when you visit our website at https://thepolephysio.com (“Website”).

This Policy should be read together with our Privacy Policy, which explains how we collect, use, and protect personal information.

 

1. What Are Cookies?

 

Cookies are small text files placed on your computer, mobile device, or other device when you visit a website. They are widely used to make websites function efficiently, improve user experience, and provide information to website owners.

 

Cookies may collect information about your browsing activity, device, and preferences. While cookies do not typically identify you directly, information collected through cookies may be linked with other personal information we hold about you.

 

We do not store sensitive personal information (such as passwords or mailing addresses) in cookies.

 

2. Interpretation and Definitions

 

For the purposes of this Cookies Policy:

• Company means The Pole Physio Australia Pty Ltd, trading as The Pole Physio.

• You means the individual accessing or using the Website, or a legal entity on whose behalf the Website is accessed.

• Cookies means small files placed on your device by a website.

• Website means https://thepolephysio.com and its associated subdomains.

 

3. Types of Cookies We Use

 

Cookies may be either:

• Session Cookies – Deleted automatically when you close your browser.

• Persistent Cookies – Remain on your device for a set period or until manually deleted.

 

We may use the following categories of cookies:

 

3.1 Essential Cookies

Type: Session Cookies
Purpose: These cookies are necessary for the Website to function properly. They enable core features such as security, network management, appointment booking, and access to secure areas.

Without these cookies, the Website cannot operate effectively.

 

3.2 Functionality Cookies

Type: Persistent Cookies
Purpose: These cookies allow the Website to remember choices you make (such as preferences or saved details) to provide a more personalised experience.

 

3.3 Analytics and Performance Cookies

Type: Persistent Cookies
Purpose: These cookies help us understand how visitors interact with our Website, including pages visited, time spent on pages, and technical performance data.

This information helps us improve usability, functionality, and user experience.

 

Analytics services may be provided through third-party platforms such as:

 

• Google Analytics

 

These providers may collect anonymised or aggregated data in accordance with their own privacy policies.

 

3.4 Advertising and Marketing Cookies

 

These cookies may be used to deliver relevant advertising or measure the effectiveness of marketing campaigns. They may track browsing activity across websites.

Where required by law, we will obtain your consent before placing such cookies on your device.

 

4. Third-Party Cookies

 

Some cookies may be placed by third-party services integrated into our Website, including booking platforms, embedded content, or payment processors such as Stripe.

We do not control these third-party cookies. You should review the relevant third-party privacy policies for more information.

 

5. Your Choices Regarding Cookies

 

You can manage your cookie preferences in several ways:

 

5.1 Cookie Consent Banner

 

Where legally required, you will be presented with a cookie consent banner allowing you to accept or reject non-essential cookies.

 

5.2 Browser Controls

 

You may disable or delete cookies through your browser settings. Please note that disabling certain cookies may impact Website functionality.

 

If You'd like to delete Cookies or instruct your web browser to delete or refuse Cookies, please visit the help pages of your web browser.

​​​

6. Data Protection

 

Where cookie data constitutes personal information, it is handled in accordance with our Privacy Policy.

 

We implement appropriate security measures to protect data collected via cookies from unauthorised access, disclosure, alteration, or destruction.

 

7. Updates to This Policy

 

We may update this Cookies Policy from time to time to reflect operational, legal, or regulatory changes. Updates will be posted on this page with a revised “Last Updated” date.

 

Continued use of the Website constitutes acceptance of any updates.

 

8. Contact Us

 

If you have any questions regarding this Cookies Policy, please contact: info@thepolephysio.com