The Pole Physio Booking FAQs
Want to book an appointment with The Pole Physio Team?
Our expert healthcare team offer online video consultations for:
Physiotherapy and coaching, conditioning and training services:
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Injury assessment
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Injury rehabilitation
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Strength programming
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Custom gym or home cross-training programming
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Custom on the pole conditioning
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Flexibility programming
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Flexibility coaching
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Pole and aerial coaching/technique correction
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Competition preparation/programming
Dietetic services:
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Elite sports and performance nutrition/dietetics
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General nutrition advice and support for medical conditions:
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Hypermobility syndromes & co-morbidities
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Disordered eating & eating disorders
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Low energy availability, under-fuelling or RED-S
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Food intolerances and allergies
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Autoimmune conditions
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Women's health concerns
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Psychology services:
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Elite sports and performance psychology
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Comp day preparation
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Overcoming fear of falling or failure
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Athletic goal setting, motivation and confidence
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Chronic pain management
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General anxiety, stress and depression management
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Improving emotional resilience
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Mindfulness and counselling
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Sleep and weight management strategies
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Support and strategies for neurodivergent individuals
These services are available for pole dancers and aerialists worldwide
We encourage you to check out the commonly asked questions below before booking your appointment with a member of our team.
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What's the difference between a training program and an e-course?The e-courses are online education courses with lifelong access, which we encourage for all levels of pole dancer. These online courses provide you with the tools and knowledge that you need to understand trick-focused anatomy, biomechanics and cueing in pole dance to reduce the risk of injury occurring. The training programs are 6 or 12- week exercise programs designed by our team of experts to help you improve flexibility, strength, or both in a progressive fashion. Access to these training programs is limited to 6 months from your program start date. We encourage both offerings to pole dancers that are interested - to not just work towards physical improvement, but to learn and understand the whys and hows to implement good practice in class and training.
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Do I get lifetime access to the course when I purchase it?Yes - that's the beauty of our e-courses! Once you purchase access to our e-courses, you will receive ongoing access to it. And the best bit is that our e-courses will be updated when new information is released within the medical community, meaning you'll always stay up to date with best pole dance practice and research.
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What level poler should I be to do the online e-course?Pole dancers and aerialists of all levels are invited to participate in the e-courses. The information in our e-courses is relevant for pole dancers of all levels from beginners through to professionals. Instructors especially are encouraged to join.
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What do I need to complete the e-courses?To join our e-course you will need a computer, a working internet connection and a willingness to learn. Each e-course may have additional exercise equipment requirements that are listed on each e-course's page.
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Do I need a pole to participate?Each e-course will differ in requirements. Please refer to the individual e-course above for further information.
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Is this course suitable for an aerialist too?Absolutely! Our online educational courses are suitable for aerialists (lyra, silks, trapeze, circus), dancers and gymnasts to learn from too. If you're unsure if a course would be suitable for you, please contact us at info@thepolephysio.com to ask.
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Will this course help me with my injury?These e-courses are not designed for injury. For tailored programs and rehabilitation specific to your injuries, or for personalised programming to achieve your goals, please book an online appointment with a member of our team. To make a booking, please visit https://www.thepolephysio.com/book-online.
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What currency is the pricing in?All of the pricing for our programs and e-courses are in USD (except for the Pole Mamas Course which is in AUD and hosted on an external website). Payments for e-courses and programs can be made via PayPal and Stripe.
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How do I access my e-courses once I've paid for them?Once you have purchased your course, you will be prompted to sign in (using an email, Google, Facebook, LinkedIn or Apple sign in). You will also receive an email with details on how to access your course. You will be able to access your programs here, in the menu under “My Dashboard”. You can also manage your account and contact us for support in the portal too.
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Who do I contact if I need support?For technical support, payment or access issues to the online programs, please email The Pole Physio team at info@thepolephysio.com and we'll reply to you as soon as possible.
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What is the refund policy?Refunds are not available for incorrect product purchase or change of mind.